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Browse clear answers on kitchen order flow, bill splitting for dining groups, zero-lease hardware, and daily bank payouts.
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As soon as guests submit an order on their phone, the items appear immediately on your kitchen screens, automatically divided by preparation station so your kitchen stays organized during peak rush hours.
- Station Routing: Grill, salad, bar, and dessert stations only see the specific items they need to prepare.
- Clear Kitchen Tickets: Orders progress through New, Preparing, and Ready with clear visual cues.
- Allergy Alerts: Dietary restrictions and custom modifications are highlighted in bold so chefs never miss a detail.
- Staff Alerts: Marking an order Ready alerts food runners so dishes get to the table fresh and hot.
When an ingredient or dish runs out, kitchen staff or managers can tap "86" on their screen to mark it sold out. The item is instantly disabled across every customer digital menu in the building, completely preventing guests from ordering unavailable items.
Yes. Your floor team has full control over table pacing from their tablet or smartphone. Main courses can stay on hold automatically, and servers simply tap "Fire Mains" when guests are ready so entrees arrive hot and on time.
Because Platterify is hosted in the cloud, guests continue ordering using their own mobile cellular data (4G/5G). Your kitchen tablets simply need a working internet connection—if your Wi-Fi flickers, kitchen screens automatically reconnect and sync all orders the moment connection is restored. Many venues keep a tablet with cellular data or a mobile hotspot as a backup.
In traditional dining, servers spend up to 60% of their shift printing paper checks, walking cards back and forth, and punching orders into terminals. By shifting ordering and bill splitting directly to guests’ phones, your staff can focus purely on hospitality, food delivery, and guest care—allowing you to handle more tables with a leaner, happier team.
No. Platterify runs smoothly in any standard web browser on iPads, Android tablets, laptops, or smartphones you already own. There are no expensive terminal purchases, no handheld terminal rentals, and no locked-in hardware financing contracts.
Most restaurants go live in under 30 minutes. You can set up your menu in our visual Menu CMS, configure your table floor plan, connect your business bank account for deposits, and print table QR codes immediately—with no technician visits or business downtime.
Each table receives a permanent QR code. You only print your table stands, stickers, or acrylic pucks once. When a dining party pays and leaves, the table automatically resets for the next arriving guests with the exact same QR code.
There is no monthly subscription fee. You only pay a one-time $5 activation fee to verify your restaurant account and protect against spam, followed by a simple 1% platform fee per processed order alongside standard card processing (1.9% + 30¢). You only pay when you make sales.
Food sales, beverage charges, and tips are deposited directly into your verified restaurant bank account on a standard rolling daily or 2-day payout schedule through Stripe.
Guests choose tip amounts (preset percentages or custom amounts) right on their phones before completing payment. The manager portal provides real-time shift summaries, daily sales reports (Z-reports), and 1-click CSV spreadsheet exports with itemized tip breakdowns for payroll.
Guests order extra rounds of drinks, appetizers, and desserts spontaneously when they don’t have to wait to catch a busy waiter’s attention. Digital menus also present clear photos and modifier prompts (such as adding sides or premium upgrades) that staff might forget to upsell.
Never. Guests simply scan the table QR code with their phone camera, and your menu opens instantly in their browser in less than a second. There are no App Store downloads, no passwords, and zero friction.
The first person to scan opens the table and receives a 6-character table code. Friends scan the same QR code, enter the code, and join the shared table. Everyone can browse the menu, add their own items, and see the group cart update in real-time.
Guests can settle their bill however they prefer: split the total evenly, have one person treat the whole table, or pay itemized (paying only for the exact dishes and drinks they ordered). Everyone pays with Apple Pay, Google Pay, or Credit Card on their own phone simultaneously.
Guests have a discreet "Call Server" button on their screen. Tapping it flashes an alert on your staff tablets with the exact table number so staff can bring water refills or assistance immediately.
All menu prices, tax calculations, and payment totals are calculated securely on our protected servers against your official menu prices. Customers cannot alter bill totals or bypass charges.
Yes. Your sales figures, customer history, and menu details are strictly private and isolated to your restaurant. No third parties or competitors can ever view your business metrics or customer data.
No. All payment processing is handled by Stripe, the global leader in card payment security. Card numbers are encrypted directly by Stripe and never touch or store on Platterify servers.
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